Customer Engagement

EQOD provides complete contact center services. Be it inbound contacts for customer service and feedback, outbound calls for sales and follow-ups, or a full-on omni-channel customer interaction, we are equipped with the latest contact and call placement apps, records indexing and retrieval programs, and robust servers and data infrastructure that can readily handle your contacts database.

Inbound Contacts

Get first-call resolution results for your customer service calls with EQOD. Our inbound customer service representatives are thoroughly immersed in customer-centric metrics so they can deal with your client’s issues and concerns in the most efficient way.

Outbound Campaigns

Get the most out of your customer database with our lead generation and appointment setting agents. You will have the processes and the tools that you need to connect and interact with your customers and build your contacts.